Customer Service Representative
Delta, OH Delta, OH Full-time Full-time $19 - $21 an hour $19 - $21 an hour NOW HIRING a Customer Service Representative to work with a top company in Delta, OH.
This company is highly reputable with several awards for growth, equality, and safety.
Integrated Talent Strategies (ITS) is looking for dedicated workers and experienced Customer Service Representatives.
This position is responsible for guiding customers with processing material through the system, work orders, processing jobs, finished goods, scheduling, shipping and all follow up with processing customers.
Responsibilities include:
Receives customer purchase orders via fax or e-mail Direct contact with customers to clarify order, receive any missing information and/or inform them of pricing Accurately builds sales orders using customers job specific information while verifying accuracy of input Accurately builds work orders using customers job specific information and instructions while verifying accuracy of input Problem Solving (i.
e.
correcting errors on jobs, input schedules, resolving inventory/invoicing issues) Answer customers questions regarding orders (i.
e.
order completion date) Assist other Customer Service Representatives with duties as assigned Receive orders to prepare paperwork for shipment (Releases, Bills of Lading and Certs) Preparation of inventory transfers Daily production reports Maintain spreadsheets Assist the Admin Assistant as needed or in their absence Requirements Proficient in software programs and Microsoft Office Suite Capable of multi-tasking and working independently Detail-oriented with excellent organizational skill Basic knowledge of steel and steel production preferred Data entry background Working knowledge and understanding of how processes work Excellent organizational and time management skills Excellent written and verbal communication skills Ability to solve problems as they arise Basic knowledge of steel and steel production preferred Prior experience in shipping and/or scheduling preferred About Integrated Talent Strategies (ITS) ITS is an international recruiting and staffing firm specializing in Engineering, Technical and Professional positions.
Founded in 1984 as a subsidiary of an engineering firm, ITS continues to remain a strategic partner for the job seeker.
Our clients include some of the largest and most respected architectural, engineering, and manufacturing companies in business today.
Our ability to offer a wide range of services, and the flexibility to adjust to the changing needs of our clients, has allowed us to maintain a solid reputation for several decades.
Job Type:
Full-time Pay:
$19.
00 - $21.
00 per hour Experience level:
3 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
Delta, OH:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
This company is highly reputable with several awards for growth, equality, and safety.
Integrated Talent Strategies (ITS) is looking for dedicated workers and experienced Customer Service Representatives.
This position is responsible for guiding customers with processing material through the system, work orders, processing jobs, finished goods, scheduling, shipping and all follow up with processing customers.
Responsibilities include:
Receives customer purchase orders via fax or e-mail Direct contact with customers to clarify order, receive any missing information and/or inform them of pricing Accurately builds sales orders using customers job specific information while verifying accuracy of input Accurately builds work orders using customers job specific information and instructions while verifying accuracy of input Problem Solving (i.
e.
correcting errors on jobs, input schedules, resolving inventory/invoicing issues) Answer customers questions regarding orders (i.
e.
order completion date) Assist other Customer Service Representatives with duties as assigned Receive orders to prepare paperwork for shipment (Releases, Bills of Lading and Certs) Preparation of inventory transfers Daily production reports Maintain spreadsheets Assist the Admin Assistant as needed or in their absence Requirements Proficient in software programs and Microsoft Office Suite Capable of multi-tasking and working independently Detail-oriented with excellent organizational skill Basic knowledge of steel and steel production preferred Data entry background Working knowledge and understanding of how processes work Excellent organizational and time management skills Excellent written and verbal communication skills Ability to solve problems as they arise Basic knowledge of steel and steel production preferred Prior experience in shipping and/or scheduling preferred About Integrated Talent Strategies (ITS) ITS is an international recruiting and staffing firm specializing in Engineering, Technical and Professional positions.
Founded in 1984 as a subsidiary of an engineering firm, ITS continues to remain a strategic partner for the job seeker.
Our clients include some of the largest and most respected architectural, engineering, and manufacturing companies in business today.
Our ability to offer a wide range of services, and the flexibility to adjust to the changing needs of our clients, has allowed us to maintain a solid reputation for several decades.
Job Type:
Full-time Pay:
$19.
00 - $21.
00 per hour Experience level:
3 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
Delta, OH:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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